CANCELLATION/REFUND

 POLICY

Effective July 1st, 2020

The Kidsens Connect Online Platform Services shall be additionally governed by specific terms and policies (payment terms, cancellation policy and refund policy etc..) which are briefly mentioned below.

 

Payment Services

  1. All payments in respect of the Platform Services shall be made to the Company through the Platform. To the extent permitted by applicable law and subject to the Company’s Privacy Policy, you acknowledge and agree that the Company may use certain third-party vendors and service providers, including payment gateways, to process payments and manage payment card information.  

  2. In order to make payments online, You undertake to use a valid payment card or bank details or third party wallets or details required for any other mode of payment (“Payment Details”) with the authority to use the same, to have sufficient funds or credit available to complete the payment on the Platform in good standing. By providing the Payment Details, You represent, warrant, and covenant that: (1) You are legally authorized to provide such Payment Details; (2) You are legally authorized to perform payments using such Payment Details; and (3) such action does not violate the terms and conditions applicable to Your use of such Payment Details or applicable law. You agree that You are responsible for any fees charged by Your mobile carrier in connection with Your use of the payment services through Your mobile. The Company shall use the Payment Details as described in the Company’s Privacy Policy. You may add, delete, and edit the Payment Details You have provided from time to time through the Platform.  

  3. The payment receipt for completion of a transaction shall be provided by the respective Vendors and the transaction summary shall be provided by the Company, the payment receipt and transaction summary shall be made available on the Platform and also sent to your registered email address. Company collects payment on behalf of the respective Vendor, and eventually settles the same.

  4. Except to the extent otherwise required by applicable law, the Company is not liable for any payments authorized through the Platform using Your Payment Details. Particularly, the Company is not liable for any payments that do not complete because: (1) Your payment card or bank account or third party wallet does not contain sufficient funds to complete the transaction or the transaction exceeds the credit limit in respect of the Payment Details provided; (2) You have not provided the Company with correct Payment Details; (3) Your payment card has expired; or (4) circumstances beyond the Company’s control (such as, but not limited to, power outages, interruptions of cellular service, or any other interference from an outside force) prevent the execution of the transaction.

 

Cancellation / Refund Policy

  1. Webinars/Trainings/Courses - Webinars, Trainings & Courses bought by you are non-refundable, non-exchangeable, and non-saleable. So, please double check before making any purchase/payment on the platform.

  2. We shall not be liable for any inconvenience or loss caused to You as a result of any delay in availing the services thereunder.

  3. The Company and / or relevant service provider(s) / vendor shall have the right to cease/terminate relationship with You unilaterally without any reason, and applicable amount or cash back (if any) or pro-rata refund, as the case may be, shall be refunded to You subsequently.

  4. With regards to payments, the Platform shall not be responsible for any unauthorized transactions conducted on our Platform using Your payment card or internet banking. The Platform shall not be obligated to refund any money to You in such instances.

  5. In exceptional cases, User may submit a claim for a refund for a purchase by emailing info@kidsensconnect.com,  providing a clear and specific reason for the refund request and the exact terms that have been violated. Whether a refund will be provided will be determined by Company in its sole discretion. Refund requests must be submitted within 48 hours of purchase.

 

 

 

Pricing

 

Platform enables You to purchase Services, Packages listed on the Platform at the price indicated therein at any time. However, Our Platform does not guarantee that the price will be the lowest in the city, region or geography. In the event that a Membership is listed at an incorrect price or with incomplete information due to an error in pricing or information, we may cancel the Order. The pricing is subject to Our pricing policy and the prices shall be determined by us.

 

Also, we may in Our sole discretion cancel Your order and notify You of such cancellation. If We have to cancel an event/program/order after we have received the payment, the said amount will be refunded.

 

 

Special Offers/ Discount or Sale Campaigns

 

If We run any offers and/or discounts subsequent to Your purchase, We are not obliged to offer You the benefits under such subsequent offers, however We may offer You benefits under subsequent offers if You opt for purchase of Membership(s) at the time of such subsequent offers being live on the Platform. In addition to these Terms, there are additional terms and conditions applicable on You under the specific offers, discount and sales schemes/ campaigns which are offered by Us from time to time.

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